Licensed in Oregon & Washington · CCB# 248553 · ELECTAP741JB BBB Accredited, Google 5-star rated, Thumbtack

Last updated September 21, 2026

In Vancouver and the rest of Clark County, the wires running to your house and the meter belong to Clark Public Utilities. The mast, weatherhead, meter base, panel and every wire inside the walls belong to you. That line decides who you call during an electrical emergency: the utility for its side, a licensed electrician for yours, because utility crews are not allowed to work on the customer side of the meter base.

Washington also lets emergency repairs get started fast, with the permit paperwork following close behind. How that works depends on whether you live inside Vancouver city limits. Here is what counts as an emergency, who handles what, and how the power actually gets turned back on. If you are on the Oregon side of the river, our Portland emergency electrician page covers PGE territory.

50 ftClark PUD Downed-Line Distance
1 Business DayVancouver Emergency Permit Deadline
2Permit Offices in Clark County
2023NEC Edition Enforced in WA
Licensed · OR CCB# 248553 · WA ELECTAP741JB Veteran-Owned 24/7 Emergency Permits Filed for You

Is it an electrical emergency?

It is an emergency when there is heat, smoke, sparking or a shock, and it can usually wait until morning when a circuit is simply dead and nothing smells or looks wrong. The National Fire Protection Association tells homeowners to call a qualified electrician for sparks from an outlet, a burning or rubbery smell, discolored or warm outlets, a tingle from an appliance, flickering or dimming lights, and breakers that trip over and over. The Electrical Safety Foundation International adds sizzling or buzzing from the electrical system and switch plates that are hot to the touch.

What you seeWhat to do firstWho fixes it
Fire, smoke, or someone has been shockedCall 911Fire department, then an electrician
Power line on the ground or across a carStay at least 50 feet away, call Clark Public UtilitiesClark Public Utilities
Whole neighborhood darkReport the outage to the utilityClark Public Utilities
Only your house dark, neighbors litCheck your breaker panel, then look outside at the mast and meterOften an electrician
Mast bent or meter base pulled off the wallDo not touch it, keep people awayAn electrician, with a utility disconnect
Burning smell, sparks, hot or discolored outletTurn off that circuit at the panel if it is safe to reachAn electrician, same day
Buzzing or sizzling panelStay clear of the panel, do not reset breakersAn electrician, same day

Timing matters too. In the NFPA’s May 2026 report on home electrical fires, fires starting between midnight and 8 a.m. made up about 22 percent of the total but an estimated 52 percent of the civilian deaths. A warm outlet you notice at bedtime is not a problem to sleep on.

Clark Public Utilities or an electrician?

Call Clark Public Utilities for anything on its side of the meter and an electrician for anything on yours. The utility’s own diagram puts the line plainly: the wires to your house, their connectors, and the meter belong to Clark Public Utilities, and all other components belong to the homeowner. Its residential handbook adds that the customer owns and maintains the service mast of an overhead service, and is responsible for repairs to the meter base, weatherhead and electrical panel.

Utility side

Call Clark Public Utilities

The whole street is out, a line is down, the wire between the pole and your house is sagging or torn loose, or the meter itself is damaged. Report it by phone or on the utility’s outage map. A live representative answers 24/7 at 360-992-3000, and PowerLine takes reports at 360-992-8000.

First check: whether your neighbors still have power
Your side

Call a licensed electrician

A bent mast, a weatherhead pulled off the roof, a meter base hanging off the siding, a panel that smells hot, or a circuit that sparked. Clark Public Utilities personnel are not allowed to do any work on the customer side of the meter base, so these repairs need a licensed electrical contractor.

Watch for: bent or frayed wires at the mast. Do not touch them

Before you call anyone, do what the utility suggests: look outside. If your neighbors’ lights are on, check your own electrical panel for a tripped main or branch breaker before reporting an outage. If the panel looks normal and the mast or meter looks damaged, you have your answer, and it is an electrician’s job.

Downed lines and storm damage

Treat every downed line as live. Clark Public Utilities tells people to never touch a power line, to stay at least 50 feet away, to avoid anything conductive the line may be touching, and to report downed lines immediately. If there is a fire or someone is hurt, call 911 first and the utility second.

Big storms change the order of repairs. Clark Public Utilities restores power in priority order, starting with hazardous situations that threaten public safety and ending with outages that affect individual customers. When the December 2025 windstorm hit, The Columbian reported that at least 90,000 Clark Public Utilities customers lost power overnight. On a night like that, an outage affecting only one house sits near the back of the utility’s list unless wires are down, and the mast repair itself is the homeowner’s responsibility anyway. Line up an electrician early so the repair is ready when the utility reaches you.

Never backfeed a generator

Clark Public Utilities warns that plugging a generator into an outlet inside your home, or running it through the electrical panel without a professionally installed cut-off switch, is extremely dangerous and puts utility crews in life-threatening danger. Run extension cords from the generator directly to appliances, or have a transfer switch installed under a permit.

Mast, meter base or panel damaged tonight?

We are licensed in Washington (ELECTAP741JB) and take emergency calls around the clock across Clark County.

Call (503) 383-9325

Can emergency repairs start before the permit?

Usually, yes, though the mechanism depends on your address. Washington normally requires the electrical work permit to be obtained and posted before any work begins, with a listed exception for emergency like-in-kind repairs to an existing system. The words that matter are like-in-kind: putting back what was there. An upgrade, a bigger service or a relocated meter is not an emergency repair and needs its permit first.

Washington Rule · WAC 296-46B-901 and VMC 17.08.090(H)

Inside Vancouver city limits: the city code says that where equipment replacements and repairs must be performed in an emergency, “the permit application shall be submitted no later than the next business day” to the building official, or the repair is treated as work without a permit.

Where L&I is in charge: Washington’s emergency exception does not extend to contractors in L&I territory. Instead, a licensed electrical contractor posts a provisional electrical work permit label before starting work, and the actual permit must be obtained within two working days after the label is posted. Homeowners cannot use provisional labels.

Homeowners doing their own emergency repair: Washington requires the owner to obtain the permit for emergency like-in-kind repairs no later than the next business day after the work begins.

In practice, the permit rules do not make a licensed contractor wait until morning: inside Vancouver the application is filed the next business day, and in L&I territory a provisional label goes up before work begins. Clark Public Utilities still needs a permit number to schedule a planned disconnect, so ask any contractor who shows up at night which office they will file with, because the answer depends on your address.

Who inspects: the City of Vancouver or L&I?

It depends on which side of the city limits you are on. The City of Vancouver issues its own electrical permits and performs its own electrical inspections inside city limits. Clark County does not issue electrical permits at all, so homes in unincorporated Clark County get their electrical permits and inspections from Washington’s Department of Labor & Industries (L&I).

Vancouver’s 2026 fee schedule even has a dedicated residential permit line for repairing a mast or meter, limited to wind, weather, vehicle or terminal-failure damage to existing systems. We do not quote fees on this blog; the City of Vancouver 2026 electrical fee schedule and the L&I residential fee worksheet have the current numbers.

For a side-by-side on how permits differ across the river, see our guide to electrical permits in Washington vs Oregon.

How the power gets turned back on

Power comes back only once a valid permit is in place. Washington rules say equipment must not be energized and services must not be connected without a valid electrical work permit. Clark Public Utilities says all electrical work on customer equipment requires an inspection from the agency with jurisdiction, either L&I or the City of Vancouver.

The sequence on a damaged overhead service usually runs like this:

  1. Make it safe. The electrician secures the damage and keeps people clear of live parts.
  2. Permit. The contractor files with the City of Vancouver or L&I under the emergency rules above. Clark Public Utilities needs the electrical work permit number to schedule a disconnect.
  3. Disconnect and repair. For planned repairs the utility asks for two business days’ notice through Construction Services at 360-992-8558. Clark Public Utilities does not charge to disconnect and reconnect a service so repair work can be done.
  4. Inspection. Washington requires the inspection request within three working days after the work is finished, or one working day after any part of it is energized, whichever comes first.
  5. Reconnect. The service is reconnected with a valid electrical work permit in place.

Be wary of anyone who promises an exact reconnection time on a storm night. What speeds it up is having a contractor who files the permit the next business day and requests the inspection on time.

Does an emergency repair trigger upgrades?

A same-size repair in the same location usually does not trigger Washington’s emergency disconnect rule, and that is worth knowing before anyone quotes you extras. Washington replaced the national rule with its own: when service equipment for a one- or two-family home is replaced, an outdoor emergency disconnecting means is required whenever the service ampacity is increased or decreased, or when the service disconnect, meter base, overhead mast or underground riser is relocated.

So putting back a storm-bent mast and meter base where they were, at the same amperage, does not by itself add an emergency disconnect. Moving the meter or going from 100 to 200 amps does. If an emergency turns into a service upgrade, our Vancouver panel upgrade guide covers what comes next.

Washington currently enforces the 2023 edition of the National Electrical Code, and its rules already adopt the 2026 edition effective December 31, 2026. Before work starts, ask your electrician whether any part of the repair has to meet the current code.

Not sure if it can wait until morning?

Call and describe what you see. If it can wait, we will tell you so.

Call (503) 383-9325

Hiring an emergency electrician in Washington

Check two credentials, not one. Washington makes it unlawful to advertise or do electrical installation work as a business without a current L&I electrical contractor license, and separately requires the person doing the work to hold an L&I electrician certificate of competency, or to be a trainee working under supervision. You can look up both on L&I’s Verify tool.

Washington’s homeowner exemption lets you do electrical work on property you own without a license, unless it is a new building meant for rent, sale or lease, or property you offer for sale within 12 months of buying it. The exemption covers the license only. A permit and inspection are still required, and Clark Public Utilities still needs that permit number before it will schedule a disconnect.

Honest advice: a tripped breaker that resets and stays on is not an emergency, and you do not need to pay anyone to come out at night for it. A breaker that trips again immediately, or anything warm, smoking or buzzing, is.

Serving Vancouver and Clark County

Electric Avenue PNW holds a Washington electrical contractor license (ELECTAP741JB) alongside our Oregon license, and we work across Vancouver, Camas, Washougal, Battle Ground, Ridgefield, La Center and unincorporated Clark County. We file with the City of Vancouver or L&I depending on your address, coordinate the disconnect with Clark Public Utilities, and request the inspection so your power comes back on the right schedule. More on our work north of the river is on our Vancouver service area page.

Frequently asked questions

Should I call Clark Public Utilities or an electrician when my power goes out?

Call Clark Public Utilities if your neighbors are also out, a line is down, or the wire from the pole to your house or the meter is damaged, because those belong to the utility. Call a licensed electrician if only your house is dark and your mast, weatherhead, meter base or panel is damaged, because those belong to the homeowner and utility crews are not allowed to work on the customer side of the meter base.

Can an electrician fix my storm damage before getting a permit in Vancouver WA?

Yes, for emergency like-in-kind repairs. Inside Vancouver city limits the permit application must be submitted to the city no later than the next business day. Where L&I is the authority, the emergency exception does not cover contractors; a licensed contractor posts a provisional permit label before starting and must obtain the permit within two working days. An upgrade or relocation is not an emergency repair and needs its permit first.

Who issues electrical permits in Clark County?

The City of Vancouver issues electrical permits and performs inspections inside its city limits. Clark County does not issue electrical permits, so homes in unincorporated Clark County get electrical permits and inspections from Washington L&I.

Does Clark Public Utilities charge to disconnect my power for a repair?

No. Clark Public Utilities says it does not charge to disconnect and reconnect an electric service so electrical repair work can be done. It does need the electrical work permit number to schedule the disconnect.

How far should I stay from a downed power line?

Clark Public Utilities tells people to stay at least 50 feet away from any downed power line, to avoid anything conductive the line may be touching, and to report it immediately. Call 911 first if there is a fire or someone has been hurt.

Will an emergency service repair make me add an outdoor disconnect in Washington?

Not if the service is repaired at the same amperage in the same location. Washington requires an emergency disconnecting means when service equipment on a one- or two-family home is replaced and the service ampacity is increased or decreased, or the service disconnect, meter base, overhead mast or underground riser is relocated.

Electrical emergency in Clark County?

Electric Avenue PNW is licensed in Washington (ELECTAP741JB) and Oregon (CCB# 248553), veteran-owned, with 290+ Google reviews. We take emergency calls 24/7, file the permit with the right office, and coordinate the disconnect and reconnect with Clark Public Utilities.

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